Wednesday, May 21, 2014

What a great and interesting review from Trina in Upland, CA.

She should consider writing professionally.

Talk about a rude awakening. It was a typical Tuesday morning. I woke up, went down stairs to get a cup of coffee and a muffin. I procced back up stairs to get in the shower and get dressed and ready for the day. I was very excited that morning becuase I was pitching a new design to a client that day. I put on my most sophisticated, "use our company" outfit that I could find. I even used some of my good perfume. Feeling refreshed and like "a million bucks." I grab my briefcase and head out of the front door.  I took about five steps forward and could not believe what just happened next. My feet slide out in front of my body, and my butt lands on the concrete. I was so stunned for a moment, when I finally came to, I used my hands to bring myself back to my feet. That's when I realized I had just slipped in a massive puddle of poop. I was so devestated and mortified that I began to cry. I didn't even know where to begin at that point. After a few minutes of tears, I realized I needed to get out of the front yard before anyone saw me. I walked slowly back to the front door covered in poo, smelling like a sewer. I left my shoes by the door, and carefully went into the downstairs bathroom to grab a towel. I had to walk back upstairs to get into the shower again. I finally got myself together enough to try to figure out what to do next. I knew I needed a plumber so I did a quick google search and found the webiste for Option One Plumbing. The customer service represtative that I spoke with was great. I told her about my "crappy," situation and she informed me that she would do her best to get a techincian out to my property as quickly as possible. It was no more then two hours before the plumber showed up. This man was amazing. He explained to me in detail what had happened, he worked efficently and affectively to get my mess cleaned up and my drains cleared. He even gave me some advice on what not to do to try to prevent this from happening again.  I could not believe it but I even made it to my presentation on time. I could not be more thankful to have such a great company on my side. I will use  Option One Plumbing for all of my plumbing needs, and reccomend them for anyone who needs a plumbing company. Thank you Option One Plumbing!

Thank you Trina!!
We at Option One Plumbing Appreciate Our Customers, Especially Those With Such A Great Sense Of Humor.